Introduction
Blaze Turf (“Blaze Turf”, “we”, “our”, “us”) is committed to protecting the privacy and personal information of our customers, visitors, members, tournament participants, and website users.
This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our website, make bookings, participate in events, purchase memberships, rent equipment or otherwise interact with Blaze Turf.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy.When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.
Information We Collect
Information We Collect
Personal Information
We may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Residential or Billing Address
- Age and Date of Birth (where required)
- Emergency Contact Information
- Team or Organization Name
Booking Information
When making a reservation, we may collect:
- Booking Date and Time
- Sport Selected
- Number of Participants
- Tournament Registration Details
- Membership Information
- Special Requests
Payment Information
Payments may be processed through third-party payment gateways.
We may receive:
- Transaction Reference Number
- Payment Status
- Amount Paid
- Date and Time of Transaction
We do not store complete debit card, credit card, UPI PIN, or banking credentials.
Technical Information
When you access our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Referral Sources
- Session Duration
Communication Data
We may retain records of:
- Customer support interactions
- Whats App conversations
- Email correspondence
- Feedback submissions
- Complaints and dispute records
How We use your Information
How We Use Your Information
We use your information for legitimate business purposes including:
Service Delivery
- Processing bookings and reservations
- Managing memberships
- Organizing tournaments and events
- Providing customer support
Communication
- Booking confirmations
- Payment confirmations
- Event notifications
- Schedule updates
- Operational announcements
Business Improvement
- Improving website functionality
- Enhancing customer experience
- Service analysis and planning
- Internal reporting and analytics
Marketing Communications
With your consent, we may send:
- Promotional offers
- Tournament announcements
- Membership updates
- Sports event notifications
- Special discounts
You may opt out at any time.
Legal Compliance
We may process information to:
- Comply with applicable laws
- Prevent fraud
- Resolve disputes
- Enforce contractual obligations
OTHER POLICIES
Information Sharing
Blaze Turf does not sell personal information to third parties.
We may share information with:
Payment Service Providers
To process payments securely.
Technology Providers
Website hosting providers, CRM systems, analytics providers, communication platforms, and booking software vendors.
Event Partners
Where participation in tournaments or sponsored events requires limited information sharing.
Legal Authorities
Where disclosure is required:
- By law
- Court orders
- Government authorities
- Regulatory agencies
- Law enforcement bodies
Data Storage and Security
Data Storage
Personal data is primarily stored on servers located in India or through service providers that maintain appropriate security standards.
Security Measures
We implement reasonable security measures including:
- SSL encryption
- Secure hosting environments
- Restricted access controls
- Password protection
- Data backup procedures
- Monitoring against unauthorized access
While we take reasonable precautions, no digital platform can guarantee absolute security.
Data Retention
We retain information only for as long as necessary to:
- Deliver services
- Maintain business records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Your Rights
Subject to applicable laws, you may request:
Access
Access to personal information we hold about you.
Correction
Correction of inaccurate or incomplete information.
Deletion
Deletion of information where legally permissible.
Withdrawal of Consent
Withdrawal of marketing consent at any time.
Objection
Objection to certain processing activities.
To exercise these rights, contact us using the details provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Measure website performance
- Analyze visitor behavior
- Enhance security
You may disable cookies through your browser settings; however, some website features may not function properly.
Third-Party Links
Our website may contain links to external websites, payment providers, social media platforms, or partner services.
Blaze Turf is not responsible for:
- Privacy practices
- Security standards
- Content
- Policies
of third-party websites.
Users should review the privacy policies of those websites separately.
Children’s Privacy
Blaze Turf services are intended primarily for individuals aged 18 years and above.
Persons below 18 years may participate in sports activities only under parental or guardian supervision.
We do not knowingly collect personal information from children without appropriate authorization.
If such information is identified, we will take reasonable steps to remove it.
Policy Updates
We reserve the right to modify this Privacy Policy at any time.
Updated versions will be published on the website with a revised Effective Date.
Continued use of the website after updates constitutes acceptance of the revised policy.
Contact Information
For privacy-related concerns, requests, or complaints:
Blaze Turf
Address:
MC9V+793, Birati, North Dumdum, West Bengal: 700051
Phone: +91 9330438787
Email: blazeturf@gmail.com
Website:blazeturf.in
We will make reasonable efforts to respond within a reasonable timeframe.